Pharmacy Delivery Services

Our delivery service takes prescriptions, pharmaceuticals and health products from your pharmacy door to your customers’ doors. From start to finish, it is safe in our hands and you will be notified via the app at all stages to give you total peace of mind about the security of your deliveries.

How It Works:

Our qualified and DBC checked driver will collect from your pharmacy in the afternoon/evening

Items will be taken to our hub where they will be allocated individual tracking numbers so they can be tracked on the app

They will be sorted according to the drivers’ routes ready for delivery the next day

Regular updates to the app will inform you and your customers by text message/app notifications, informing of a delivery day/time slot

On delivery, drivers will check the ID of the customer

Contactless delivery will be made in line with current distancing guidelines and the driver signature will be added to the app to confirm delivery

Prescription Delivery

Prescription delivery services are becoming increasingly commonplace, so a pharmacy that cannot offer this service will find it more difficult to retain customers. By employing a delivery service specifically designed for pharmacies, you can be assured that all prescriptions will be transported and delivered safely.

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Controlled Drugs

Because deliveries of controlled drugs have to be fully tracked with a signature to confirm receipt, our app is perfect for this. We automatically track and sign for all of our deliveries so you can be confident in the safety of their journey from your door to your customer’s door.

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Temperature Controlled Drugs

Temperature controlled drugs will be stored appropriately both in the hub and in the delivery vehicles. We have refrigeration units in place to keep temperature sensitive drugs stable within 2°C and 8°C.

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Return Service

If, for any reason, a customer needs to return any prescriptions or pharmaceuticals, this can also be arranged. Returns will be treated in the same way as deliveries, fully tracked via the app.

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Care Home Delivery

By joining our delivery service, you can create relationships with local care homes, to guarantee prescription deliveries for their residents. In the same way as we deliver to individuals’ homes, we can track and deliver several orders to care homes, in a professional manner.

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Whatever questions you may have about our pharmacy delivery service, please ask, and our team will be happy to help.

0333 006 7797

sales@x-tracked.co.uk

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